Where is my shipment tracking number?

We will send your tracking number once your order ships.
If you do not receive the tracking code and order receipt within 5 days of placing your order, please contact us.

Shipping

We use standard ground shipping for the best value and lowest carbon footprint for all orders.

Orders ship Monday through Friday, excluding holidays.
Please allow one workday for processing & packing of orders.
During peak season (late Nov to early Jan) orders can take slightly longer to process.

Shipping costs:
Under EUR/CHF/GBP 20.- (Tax included) = 4.95
Over EUR/CHF/GBP 20.- (Tax included) = 10.95
Over EUR/CHF/GBP 75.- (Tax included) = Free Standard Ground Shipping

Tax may be applied on the Shipping Cost.

After placing your order you will receive an Order Confirmation email within 30 minutes of submitting the order.

You will receive a Shipping Confirmation email with a tracking number one business day after your order ships.

 Didn't receive your order confirmation or tracking details? Please check your spam folder before reaching out to our customer service team.
Freight Forwarders:

Nidecker does not ship to Freight Forwarders under any circumstances. Nidecker ships via FedEx and currently does not offer delivery services to PO Boxes or APO/FPO addresses.
Delivery timeframe:

Europe/Switzerland/United Kingdom: 4-5 working days