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Return Policy
Return Policy
Every item we sell has a 30 day return policy from the purchase date. If your new and unused item doesn’t work out, you have 30 days to return for a refund.
For US and Canadian returns the customer is responsible for return shipping costs.
For EU and UK returns we will provide you...
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Quick Refund
Yes, we offer refunds within 30 days of purchase. To qualify for a refund, items must be returned in their original condition, with all tags and packaging intact.
Unfortunately, we cannot offer exchanges after a purchase has been made.
For US and Canada - All discounted items sales are final and...
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Cancel or Change Order
Can I cancel my order?
In our attempt to process and ship your order as fast as possible, orders cannot be changed or cancelled after they are placed. We want to get people out on the mountain with their new gear as quickly as possible, so we begin processing orders as soon as they are received....
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I received the wrong item
What to do if you received a wrong item?
We're sorry to hear you received the wrong item in your order! Please report the issue to our team through our Contact Us Page. Include a photo of the item you received and the name of the missing item(s). Double-check the package for any notes or packing...