Every single one of our snowboards and splitboards are carefully handmade - over 120 humans are involved in the process.
However, some of our technologies, features and high-end precision processes demand major attention and occasionally a cosmetic blemish can occur in production. Cosmetic blemishes include minor pits, bumps, dimples, die-cut blems, scratches, an edge-to-base gap or a misprinted graphic.
If the cosmetic blemish respects our tight manufacturing tolerances in all other ways, and does not affect performance in any manner, we call it « Blem Board » and it is sold at a discounted rate.
Of course, Blem boards have premium performance, and meet all our technical specs & manufacturing standards. They are covered by our standard warranty and have never been ridden.
What happens to products that do not respect our blem or performance tolerances?
The absolute goal here is to reduce waste as much as possible and avoid putting usable products in the trash. The vast majority of our products which don't ride as well as we need them to, or have significant cosmetic imperfections don't become Blems. We recycle them into skateboards via our longtime relationship with NoK boards. Learn more about the process here: https://nokboards.com/en/concept-eco-friendly-skateboards/
If the imperfection is so big that it won't make it to NoK, we'll recycle the board in situ and reuse whatever components we can.